Insurance Claims Procedure
In the unfortunate event you are involved in a vehicle collision, or sustain other damage to your vehicle as a result of theft, attempted theft, vehicle fire or accidental damage, you will need to make your underwriting insurer aware of the situation and circumstances at your earliest convenience. Primarily you will need to refer to your policy documentation to clarify your level of cover and ensure you are covered to be compensated for the damages you are claiming. Even if you are not covered to claim back your own damages under the terms of your policy:
ENSURE YOU REPORT ALL CLAIMS REGARDLESS OF FAULT TO THE RELEVANT PARTIES.
NOTIFYING YOUR INSURER AS SOON AS POSSIBLE MAY REDUCE THE COST OF THE CLAIM AGAINST YOU.
Naively some clients choose to not report claims to underwriters as they have settled these outside of the insurers privately between the parties involved. Be aware as a lot of people will agree to this, and then also claim from your insurance after parting ways with yourself.
Please report all claims on the number below, unless your insurance documents or ourselves have explicitly informed you otherwise. Certain insurers on our panel do insist you speak to them directly regarding the reporting of claims; please ensure you check this on your insurance documentation as we will not accept liability in the event that you overlook this clause.